Tech support via live chat is now available in Indonesian, Japanese, Thai and Vietnamese.
SATO Corporation, a global pioneer in auto identification and labeling solutions today added support for Asian languages as part of its complementary live chat launched earlier this year. This enables users to communicate with our friendly agents in their native local language to address technical questions related to SATO products.
The live chat service, first launched in October 2023 in English, is now available in Indonesian, Japanese, Thai, and Vietnamese on SATO service and support pages worldwide from 9:00 AM to 5:00 PM UTC/GMT+8 Monday through Friday, excluding Singapore public holidays and SATO company holidays. SATO plans to support other languages and extend operating hours soon.